Productlane is a popular choice for feedback management, and we respect what they've built. But when we were looking for a solution ourselves, we found some gaps. Here's how OpenIssue compares.

Note: This comparison is based on our understanding from publicly available information. We haven't used Productlane directly, and features may have changed. We encourage you to verify current features on their website.

Shared Strengths

Both OpenIssue and Productlane offer:

•Public Linear boards with real-time sync
•Custom themes and branding options
•Community voting functionality
•Changelog features
•Kanban and list views

Key Differences

Reply from Linear

This is a big one. OpenIssue lets you respond to customer feedback directly from Linear. Write a comment in Linear, and it appears on your public board automatically.

Custom Submission Forms

With OpenIssue, you can create custom forms with the exact fields you need. Label selection, importance ratings, custom categories. Collect structured feedback that fits your workflow.

File Attachments

OpenIssue supports file attachments up to 50MB. Users can upload screenshots, documents, and other files when submitting feedback. These attachments sync directly to your Linear issues.

Email Notifications

Keep your users in the loop. OpenIssue sends email notifications when issues they've submitted or voted on get updates. Automatic engagement without manual outreach.

QR Codes

OpenIssue generates QR codes for your public boards. Great for physical marketing, event booths, or product packaging.

Pricing

OpenIssue is priced at $29/month with a 14-day free trial to get started.

Our Take

Productlane is a great tool for feedback management. But for our workflows, some critical features were missing. The ability to reply directly from Linear, custom submission forms, file attachments, and email notifications were dealbreakers for us.

If these matter to your team too, give OpenIssue a try.

Start your free trial →