Linear is where your team works. But customer feedback arrives elsewhere — support tools, email, social media. The right integration bridges that gap without pulling your team out of Linear. Here are the best options in 2026.

What to Look for in a Linear Feedback Integration

Not all integrations are equal. Evaluate based on:

Sync direction — Does feedback flow into Linear, or do you have to push it manually?
Real-time updates — Do status changes in Linear reflect back to users?
Reply capability — Can you respond to users from Linear?
Customization — Can you brand the user-facing interface?

Public Board Tools

OpenIssue — Purpose-built for Linear. Creates a public board from your Linear issues with real-time sync, community voting, submissions, email notifications, and full theme customization. Replies from Linear reach users directly. Starts at €29/month.

Lindie — Offers Linear integration for public boards with basic customization options.

SteelSync — Syncs Linear issues to a public-facing view with limited branding options.

Standalone Feedback Tools with Linear Integration

Canny — Established feedback platform with a Linear push integration. Users submit on Canny; approved items get pushed to Linear. Two systems to manage.

Nolt — Simple feedback board with Linear integration for pushing approved ideas. Clean interface but limited Linear sync depth.

Frill — Feedback and roadmap tool with Linear integration. Offers embeddable widgets. Feedback lives in Frill first.

Support Tools with Linear Integration

Intercom — Customer messaging platform that can create Linear issues from conversations. Good for support-driven feedback but no public board.

Zendesk — Support ticket system with Linear integration. Routes tickets to Linear but lacks a public-facing feedback component.

The Integration Depth Spectrum

From shallowest to deepest Linear integration:

Manual copy — Someone reads feedback and creates Linear issues by hand
One-way push — Approved items get pushed to Linear from another tool
Two-way sync — Status changes flow between both systems
Native integration — Linear is the source of truth; the feedback tool is a view layer

Tools at level 4 (like OpenIssue) eliminate the gap between feedback collection and development workflow. Your team never leaves Linear.

Choosing the Right Integration

If your team spends most of their day in Linear, choose a tool that treats Linear as primary — not as a secondary destination. The less context switching, the more feedback gets acted on.

Best Linear Integrations for Customer Feedback in 2026