Frill vs OpenIssue: Comparing Feedback Board Tools
Frill is a popular feedback and roadmap tool used by SaaS teams. OpenIssue is built specifically for Linear users. Here's how they stack up.
Core Differences
Frill is a standalone feedback platform with its own idea boards, roadmap views, and changelog. It works independently and connects to project management tools through integrations.
OpenIssue is designed around Linear. Your public board is a live view of your Linear issues — not a separate system that syncs occasionally.
Linear Integration
Frill offers a Linear integration that creates issues from approved ideas. The workflow is: user submits on Frill → team reviews on Frill → creates Linear issue if approved.
OpenIssue skips the middle step. User submissions create Linear issues directly. Your team triages in Linear. Status changes flow back to the public board in real time. Replies from Linear reach users without switching tools.
Customization
Frill offers widget-based embedding and color customization. Boards carry Frill's design framework with your brand colors applied.
OpenIssue provides full theme customization — colors, fonts, logos, branded URL slugs, and custom domains. The board looks and feels like part of your product.
Pricing
Frill starts at $25/month for Starter (limited features) and goes to $149/month for Business with more boards and team members.
OpenIssue starts at €29/month with all features included and unlimited boards.
Feature Comparison
| Feature | Frill | OpenIssue |
|---|---|---|
| Linear integration | Push integration | Native real-time sync |
| Reply from Linear | No | Yes |
| Custom branding | Colors + widget | Full themes + custom domains |
| Voting | Yes | Yes |
| Roadmap view | Yes | Kanban + list views |
| Changelog | Yes | Yes |
| Widget embedding | Yes | Link + QR code |
| Starting price | $25/month | €29/month |
When to Choose Frill
Frill works well if you don't use Linear, want embeddable widgets, or need a standalone roadmap view separate from your issue tracker.
When to Choose OpenIssue
OpenIssue is the better fit if your team works in Linear and wants a public board that stays synced without managing a separate platform.