How to Collect User Feedback with Linear

Collecting user feedback is essential for building products people love. When you use Linear for project management, connecting it to a public board turns feedback into actionable issues without manual data entry. Here's how to set up Linear feedback collection that scales.

Why Structured Feedback Matters

Scattered feedback in emails, Slack, and support tickets is hard to prioritize. A structured Linear feedback collection process gives you:

• One place for all requests
• Clear visibility into what users want
• Data to inform product decisions

Set Up a Public Board for Feedback

Create a public board that syncs with your Linear workspace. Users see your issues in a clean, branded view and can submit new ones. Tools like OpenIssue connect directly to Linear, so every submission becomes an issue in your backlog with real-time sync.

Let Users Submit Issues

Enable submissions so users can add feedback directly. Each submission creates a Linear issue with the right labels and project. You avoid copy-pasting and keep your workflow intact.

Use Voting to Prioritize

Community voting lets users upvote features they care about. When you collect user feedback with Linear and voting, you see which requests matter most. Prioritize based on actual demand instead of guesswork.

Respond from Linear

Reply to users without leaving Linear. When you comment on an issue, the response appears on the public board. Users stay informed and feel heard, closing the feedback loop.