Switching feedback tools feels risky. You've built up votes, submissions, and community habits around your current platform. But if your team uses Linear and your current tool doesn't integrate deeply, the switch to OpenIssue pays for itself quickly. Here's how to do it smoothly.

Before You Migrate

Take stock of what you have:

Active feature requests — Issues with votes and ongoing discussion
Historical data — Old requests that show product direction
User habits — Where your community expects to submit feedback
Integrations — What currently connects to your feedback tool

You don't need to move everything. Focus on active requests and let historical data age out naturally.

Step 1: Set Up Your OpenIssue Board

Connect your Linear workspace, choose which projects to display, and apply your branding. Get the board looking right before migrating users:

Upload your logo and set brand colors
Configure your branded URL slug or custom domain
Enable submissions, voting, and email notifications
Choose kanban or list view

Step 2: Recreate Active Requests in Linear

Take your top-voted feature requests from your old tool and create matching issues in Linear. These will appear on your OpenIssue board automatically. Include:

Clear, user-facing titles
Descriptions written for your community
Appropriate labels and project assignments

You don't need to migrate vote counts — your community will re-vote on what still matters.

Step 3: Redirect Your Community

Update links across your product:

Replace feedback tool links in your app navigation
Update documentation links
Change support flow redirects
Update your marketing site footer
Send a brief announcement: "We've moved our feedback board"

Step 4: Run Both Tools Briefly

Keep your old tool accessible (read-only) for a transition period. Users who bookmarked the old board can still find their requests. After 30 days, most traffic will have shifted.

Step 5: Monitor and Respond

The first two weeks after migration set the tone. Respond to submissions quickly. Acknowledge returning users. The faster the community sees that the new board works, the faster they adopt it.

What You Gain

After migrating to OpenIssue, your team works entirely in Linear. No second dashboard, no manual syncing, no context switching. Feedback, triage, and replies all happen in one place.

How to Migrate Your Feedback Board to OpenIssue